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Core costs €49 per month for 30 minutes, Plus €129 for 1.5 hours and Max €249 for 3 hours, excluding VAT. Support, maintenance, personalised advice, checks, consultation and implementation are all included within that time budget. A general development update is separate from this. Additional work commences following your approval.

Yes. The product version you have purchased will continue to work. You can then arrange updates, new models and support separately whenever you need them.

Unused time is valid for one month, with a maximum of one additional month’s credit. This means a maximum of one hour is available on the Core plan, three hours on the Plus plan or six hours on the Max plan. The oldest time is used first and expires after that extra month.

Core includes 30 minutes per month, Plus 1.5 hours and Max 3 hours. Support, maintenance, model tests, prompts, skills, personalised analyses, consultations and checks all use the same budget. We’ll agree on how the time is allocated. Any additional work is quoted in advance and will only commence once you’ve given your approval.

Yes. AITJE can create or adapt prompts, instructions and skills for the AI and agents you use, within the available service hours. This could include a standardised approach for recurring tasks, improved project context or a check on the output. If the scope of work increases, a proposal for the additional hours will be provided first.

No. ‘AITJE’ assesses which developments are relevant to your tasks, hardware and stack. A suitable candidate model is tested in consultation with you and, if appropriate, installed within the available service hours. You will receive advice on the expected value and the implications for your setup.

Yes, if you wish, AITJE can share relevant analyses and comparisons. For example, research into models or ways of setting up a workflow. The selection is tailored to your environment; a research result is not automatically proposed as a solution for your specific application.

You will receive a general update on relevant developments. We will arrange a personal consultation, an analysis of your environment or a proposal for a specific application within your available time budget. No fixed number of personal emails is included outside that budget.

With the Plus and Max packages, you can schedule a quarterly check to review performance, costs, model selection, settings and opportunities for improvement. The check, advice and any implementation are included in your available time budget. You can set aside time within your budget for such a check. We quote for any additional work in advance.

AITJE We can propose an existing approach for similar work, complete with a business case and a demo where available. This allows you to see what the application does before you make a decision. Reusable components are adapted to your data, systems and working methods.

AITJE It already understands your environment and can reuse components from a suitable existing workflow. As a result, less design and development work is often required than with a solution built from scratch. Minor adjustments may be covered within your service hours. For more extensive work, you will receive a scope and quote in advance; a completely new product remains a separate custom project.

On working days from 09.00 to 18.00, excluding public holidays. Core offers email support; Plus and Max also offer telephone support. Max is given priority for requests. The SLA sets out the agreements for your environment; no fixed resolution time is promised.